Delivery Info
Orders are usually processed and posted within 2 working days. - We ship Worldwide! BREXIT UPDATE:
UK Deliveries:At checkout you will be given three options for UK Delivery - 1st Class (via Royal Mail or courier ), Signed For and Next Day Delivery. The only way to guarantee delivery for a specific date is when Next Working Day Delivery is the chosen postage method. All UK delivery prices include VAT where applicable which will be shown on the invoice sent with your order. More information on the different methods of delivery and how long it can take can be seen further down this page and on our Delivery FAQ page.FREE Collection (Within 20 miles of Dundee DD3 area):
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Royal Mail Europe Zone 1 & 2:At checkout you will be given two options for European Zone 1 & 2 Deliveries - Airmail or Airmail Tracked/Signed For. The different methods of delivery and how long it can take can be seen further down this page and on our Delivery FAQ page.
Royal Mail Europe Zone 3:At checkout you will be given two options for European Zone 3 Deliveries (Russia, Turkey, Switzerland, Faroe Islands, Greenland, Gibraltar & Iceland) - Airmail or Airmail Tracked/Signed For. The different methods of delivery and how long it can take can be seen further down this page and on our Delivery FAQ page.
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Royal Mail Zone 3 - USA Deliveries:
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Royal Mail Zone 2 - Australia, New Zealand, Singapore Deliveries:
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Royal Mail Zone 1 - Rest of the World Deliveries:
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Important Information for International Orders [Updated Jan 1st 2021 after Brexit] |
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If your delivery address is outside the UK then import duty, vat and/or customs clearance fees may need to be paid before the parcel will be delivered - we have no control over these and requirements will vary between countries. It is the buyers responsibility to look into and pay these fees if applicable. UK VAT (20%) is removed from all products once you sign in so overall any charges your EU country applies should work out around the same as you previously paid when VAT was applied to European orders. The maximum weight Royal Mail will allow for Intenational parcels is 2kg, orders over this weight will be split into smaller parcels. Some countries may charge an import fee per parcel rather than by order value, you should check this prior to ordering and amend your order accordingly - it may work out cheaper to place two smaller orders under the 2kg weight. As a guide dyes are normally around 110g each and shampoos/conditioner around 250g each. |
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More Information on our Delivery Options
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Collect From Warehouse Option: 1st Class Post/Parcel 24(UK ONLY) 1st Class Recorded/Signed For(UK ONLY) Next Working Day Delivery (UK ONLY) Airmail (Western Europe and Rest of World / Non-UK) Airmail Signed For (Western Europe and Rest of World / Non-UK) For detailed information on all of our delivery options please see our Delivery FAQ page |
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Delivery Delays:
Other Delivery Info: Please ensure you read and agree with the delivery information above before choosing your delivery method at checkout. We may change, amend or upgrade the delivery method for an order for security, parcel protection or increased damage/loss cover e.g.. if a customer chooses 1st class/parcel 24 for a larger heavier order we may choose to dispatch it by courier or next day delivery instead. |